Bartender – The Savoy Hotel
Your purpose will be:
- You are an ambassador for exceptional service that is the hallmark of our Savoy bar experience.
- Your warm, personal attention and passion for mixology is worth raising a glass to.
You will be accountable for:
- Delivering a memorable and professional 5-star beverage experience
- Proactively engage with guests about both the food and beverage offering in the outlet and wider F&B outlets
- Advising guests through enthusiastically sharing your knowledge about our F&B offering
- Delivering on all standards, policies and procedures to create memorable luxury guest experiences
Your key responsibilities & contribution will be:
- Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team in the bar and on the floor
- Mixing drinks in a timely manner and based on our standardised recipes and service standards
- Assisting guests regarding menu choices in an informative and enthusiastic way
- Boosting our revenue through upselling and other creative initiatives
- Being part of the creative process of our beverage menus across the hotel
- Having a good knowledge of mixology and contributing your ideas to creating new and relevant recipes
- Sharing knowledge of mixology, our offering, promotions, general hotel information and Savoy stories
Qualifications
What you will need to do this role:
Essential:
- 1-2 years bartending experience in a luxury environment
- Passion for and understanding of 5-star hospitality and what it takes to deliver it
- Empathetic with a talent for building rapport, and reading each guest’s desired level of interaction
- Quick thinking, resourceful and able to solve problems ’in the moment’
- Able to remain calm and courteous at all times
- Able to work well under pressure in a fast paced and changing environment
- Able to work collaboratively as part of a team
- Willing to work in rotating shifts including weekends and public holidays
- Good knowledge of spoken and written English
Desirable:
- Basic knowledge with a POS System
- Basic knowledge with Open table
- Industry related certifications (i.e. WSET)
